HPE Foundation Care - Extended Service - 5 Year - Service

Part No. H63U8E

by Hewlett Packard Enterprise

$13644.99

HPE Foundation Care - Extended Service - 5 Year - Service

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Part No. H63U8E

by Hewlett Packard Enterprise

$13644.99
General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH63U8E
Brand NameHPE
Service NameFoundation Care - Extended Service
Marketing Information

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. Updates for selected HPE-supported third-party software products are included, as they are made available from the original software manufacturer.

Product TypeService
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Description24x7x4 Hour
Provided Support
  • New Releases Update
  • Parts Replacement
  • Phone Support
  • Remote Diagnosis
  • Repair
  • Web Knowledge Base Access
Service Response Time4 Hour - Parts and Labor
Service LocationOn-site
Service Duration5 Year