HP Care Pack - 4 Year - Warranty

Part No. U9WV4E

by HP Inc.

HP Care Pack - 4 Year - Warranty

9 x 5 x Next Business Day - On-site - Maintenance - Parts & Labor - Physical, Electronic

Part No. U9WV4E

by HP Inc.

$408.99
General Information
ManufacturerHP Inc.
Manufacturer Part NumberU9WV4E
Brand NameHP
Service NameCare Pack
Marketing Information

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection and Defective Media Retention, and vastly improve your POS device uptime. With high-quality remote assistance or convenient onsite support available the next day, help is there when you need it-so you can get back to work.

Benefits

We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.

Stay in control of your data: Gain security and control when dealing with defective storage disks. HP will diagnose the problem, provide a replacement disk and let you keep the old one.

Features

Remote problem diagnosis and support
Next business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
Defective Media Retention
Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub Type
  • Physical
  • Electronic
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Provided Support
  • Defective Media Retention
  • Remote Diagnosis
  • Online Support Tools Access
  • Remote Technical Support
  • Accidental Damage Protection
  • Parts Replacement
  • Escalation Support
  • Repair
  • Phone Support
Service Response TimeNext Business Day - Onsite repair
Service LocationOn-site
Service Duration4 Year
Product Supported

HP POS Systems:

  • rp7xxx/rp9xxx Series POS Unit & Solution
  • rp57xx/rp58xx Series POS Unit & Solution
  • rp2xxx Series POS Unit & Solution
  • MP9 G2 Series POS Unit & Solution
  • Engage One All-in-One System
  • EliteOne 8xx AiO Retail POS Unit & Solution
  • Engage Go Mobile Solution
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