HP Care Pack - 3 Year - Service
In Stock Availability
- All Locations: (9999+)
- Calgary, AB (9999+)
- Chicago, IL (9999+)
- Guelph, ON (9999+)
- Halifax, NS (9999+)
- Markham, ON (9999+)
- Mississauga, ON (9999+)
- Richmond (Blundell), BC (9999+)
- Richmond, BC (9999+)
Manufacturer | HP Inc. |
Manufacturer Part Number | UL653E |
Brand Name | HP |
Service Name | Care Pack |
Marketing Information | HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product. |
Product Type | Service |
Service Main Type | Maintenance |
Service Sub Type | Electronic and Physical |
Service Characteristic | Parts & Labor |
Service Description | 9x5xNext Business Day |
Service Details | Remote Problem Diagnosis and Support: Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution. Next Business Day Onsite Response:For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window*. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials. Parts and Materials:HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements. Coverage Window:Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested. Note:
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Provided Support | Remote Diagnosis |
Service Availability | 9 x 5 |
Service Response Time | Next Business Day |
Service Location | On-site |
Service Duration | 3 Year |
Product Supported | HP Notebooks |