Dell Upgrade from 1Y Next Business Day to 3Y ProSupport Plus

Part No. 808-3111

by Dell Technologies

Dell Upgrade from 1Y Next Business Day to 3Y ProSupport Plus

24 x 7 x Next Business Day - On-site - Exchange - Labor - Electronic, Physical

Part No. 808-3111

by Dell Technologies

$221.99
General Information
ManufacturerDell Technologies
Manufacturer Part Number808-3111
Brand NameDell
Service NameProSupport Plus - Upgrade
Marketing Information

ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Product TypeService
Service Information
Service Main TypeExchange
Service Sub Type
  • Electronic
  • Physical
Service CharacteristicLabor
Service Description24x7xNext Business Day
Provided Support
  • Drive Retention
  • Phone Support
  • Remote Diagnosis
  • Repair
  • Replacement
Service Response TimeNext Business Day - Replacement
Service LocationOn-site
Service Duration3 Year
Upgrade from1 Year Next Business Day